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The Guides These guides have been specially written for people who have IBD and will help you present a true picture of how this condition affects your everyday activities. You can download each guide or you can request a copy by writing to NACC or e-mailing or by phoning the information line 0845 130 2233. Please note that from 27th October 2008 a new benefit replaces both Incapacity Benefit (IB) and Income Support (IS) for new claimants unable to work. It is called the Employment and Support Allowance (ESA). If you are already claiming IB and IS you will not be immediately affected by the introduction of ESA.
The DLA Volunteer Support Service If you would like to have general guidance in filling in the DLA or AA forms, challenging a decision or preparing for an appeal tribunal, a specially selected and trained volunteer will talk through any practical questions but will not be able to give specific advice on an individual’s circumstances. When you have obtained the claims form from the Benefits Enquiry Line
0800 88 22 00 and the guide from NACC, give the information line a ring
on 0845 130 2233 to make an appointment for one of our volunteers to
ring you. If your application has been turned down our volunteers can
also help you in your decision to appeal and what the process involves. Other Sources of Help If you feel you would like to talk to someone face to face there are many organisations that can help:
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